Help & Questions

We're Here to Help

Got a question? We've got answers. Browse our most common questions below or reach out directly.

Orders & Shipping

How long does shipping take?

Our products are made fresh to order to reduce waste — no sitting in a warehouse. Orders are fulfilled in 3–7 business days and ship securely from there. Once shipped, domestic Canadian orders arrive in 2–5 business days. US orders take 2–5 business days after shipment. International orders take 4–15 business days depending on customs.

Do you offer free shipping?

Yes! Free shipping on Canadian orders over $50 CAD, US orders over $75 CAD, and International orders over $100 CAD.

Can I track my order?

Yes — you'll receive a tracking number by email once your order ships.

Products

How are your products made?

All products are printed on demand — made specifically for you when you place your order. This means no mass production and a fresher, more personal product.

What sizes do you offer?

Sizing varies by product. Check the size guide on each product page for exact measurements.

Returns & Exchanges

What if my item arrives damaged or defective?

We've got you covered. Contact us within 14 days of receiving your order at hello@knuckleheadart.store and we'll make it right — no hassle.

What if the size isn't right?

We want you to love what you ordered. If your item doesn't fit, we offer a 14-day size exchange window from the date of delivery. Just reach out through our contact page, let us know the size you need, and we'll get a replacement on the way. Customer is responsible for return shipping on size exchanges.